How We Use Your Information
At Aston Technologies, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the information you provide to us.
Information We Collect
We collect information to provide you with the best possible service and experience. This includes:
Personal Information: Name, email address, phone number, shipping/billing address, and company name that you provide when you create an account, contact us, or make a purchase.
Business Information: Your business type, equipment needs, and purchase history.
Technical Information: IP address, browser type, and pages you visit on our website (astontechnologie.com) collected via cookies and similar technologies.
Communication Records: Copies of your correspondence with us, including email and phone call inquiries.
How We Use Your Information
The information we collect is used in the following ways:
1. To Fulfill Your Orders and Requests
Process your purchases of wheel balancers, tire changers, lifts, and other equipment.
Arrange shipping and provide order confirmations and invoices.
Communicate with you about your order, including service updates and delivery status.
2. To Provide Customer Support & Service
Respond to your inquiries about our products and services.
Offer technical support and troubleshooting for the equipment you purchase.
Manage your account and process warranty claims.
3. To Improve Our Products and Services
Analyze website usage data to improve our website’s functionality and user experience.
Use feedback from your communications to enhance our product offerings and customer service.
4. For Marketing and Communication (With Your Consent)
Send you information about new products, special offers, and industry news that we believe may be of interest to your business.
You can opt-out of these marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.
5. For Business Operations and Security
Prevent fraudulent transactions and monitor against theft.
Protect the security and integrity of our website and business.
How We Share Your Information
We value your trust and do not sell your personal information to third parties. We only share your data in the following specific circumstances:
With Service Providers: We share necessary information with trusted third parties who assist us in operating our website, conducting our business, and servicing you (e.g., shipping carriers like FedEx/UPS, payment processors, and IT support). These partners are obligated to keep your information confidential.
For Legal Compliance: We may disclose information where required by law, such as to comply with a subpoena, or when we believe release is appropriate to protect our rights, property, or safety.
With Manufacturing Partners: To facilitate warranty registration or specialized technical support for your equipment, we may share relevant details with the manufacturer.
Your Choices and Rights
You have the right to:
Opt-out of marketing communications.
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to certain legal obligations we may have.
To exercise any of these rights, please contact us at contact@astontechnologie.com.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Aston Technologies
14303 Sullyfield Cir Ste G, Chantilly, VA 20151
Email: contact@astontechnologie.com
Phone: +1(973) 434 5150